First 30 days limited warranty through Linke Computer. The remainder of the lifetime warranty is provided directly by the manufacturer.
Warranty Claim Procedure
No product may be returned directly to Patriot without first contacting Patriot for an RMA number. The RMA number is valid for 30 days from issue date. If the product is not received within 30 days, the RMA will be cancelled.
The product must be properly packaged with the RMA number clearly displayed on the outside of the shipping box. Customer is responsible for paying the shipping charges to send the defective products to Patriot Memory. A returned product without clearly marked RMA number will be refused and returned to sender. Product(s) returned for warranty repair or replacement must be shipped to:
Patriot Memory Attention: RMA Department 47027 Benicia Street Fremont, CA 94538 USA
Turnaround Time on Repair or Replacement
All replacements will be processed within five(5) working days upon receipt of the defective product(s). Patriot Memory will advise of any changes, and customers will be notified of ship date and tracking information via email. Please email support@patriotmem.com for all status inquires.
All approved returns must send back to our following Hong Kong office for processing: Linke Computer Limited
RMA Return Department (RMA#_____)
ROOM 205, 2/F FABRICO FACTORY BUILDING, NOS 78-84 KWAI CHEONG ROAD KWAI CHUNG
NEW TERRITORIES, HONGKONG
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• Hi Speed USB 2.0 Compatible(backwards compatible to USB 1.1) • Easy plug and play functionality • Durable shock resistant housing • Speeds up to 180x • Driverless in Windows ME/2K/XP/Vista, Mac OS 9.x, OS X, and Linux with USB storage support • Certified for Microsoft® Vista™ Readyboost™ • Lifetime Warranty